Privacy Policy

Effective Date: March 1, 2026

Welcome to Donbet Casino. Your privacy is important to us, and we are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use our website and services.

1. Controller Information

Donbet Casino is operated by Donbet Ltd., a company registered in the United Kingdom.

Registered Address: 123 Casino Street, London, UK, WC2N 5DU

Contact Email: [email protected]

Contact Phone: +44 20 7946 0123

2. Information We Collect

We collect the following types of personal data:

Identity Data: Name, date of birth, gender.
Contact Data: Email address, postal address, phone number.
Account Data: Username, password, account preferences.
Financial Data: Payment card details, bank account information, transaction history.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Information

We collect personal data directly from you when you:

Register an account with us.
Make deposits or withdrawals.
Contact customer support.
Participate in promotions or surveys.

We also collect data automatically through cookies and similar technologies when you use our website.

4. Use of Your Information

We use your personal data for the following purposes:

To provide and manage your account and services.
To process payments and transactions.
To comply with legal and regulatory obligations, including anti-money laundering and age verification requirements.
To improve our website, products, and services.
To communicate with you about your account, updates, and promotional offers (with your consent where required).
To detect and prevent fraud and other illegal activities.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent (where applicable).
Performance of a contract with you.
Compliance with a legal obligation.
Our legitimate interests, such as improving services and ensuring security.

6. Sharing Your Information

We may share your personal data with:

Service providers and partners who assist us in operating our business, such as payment processors, IT service providers, and marketing agencies.
Regulatory authorities and law enforcement agencies as required by law.
Other third parties with your consent.

All third parties are required to handle your personal data securely and in accordance with applicable data protection laws.

7. International Transfers

Your data may be transferred to and processed in countries outside the UK. Where such transfers occur, we ensure appropriate safeguards are in place to protect your personal data in accordance with UK GDPR requirements.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

9. Your Rights

You have the following rights regarding your personal data:

Right to access your data.
Right to rectify inaccurate or incomplete data.
Right to erase your data, subject to certain conditions.
Right to restrict processing.
Right to data portability.
Right to object to processing.
Right to withdraw consent at any time (where processing is based on consent).

To exercise your rights, please contact us at [email protected].

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyse usage, and provide personalised content and advertising. For detailed information, please see our Cookie Policy.

11. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

12. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated effective date.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Phone: +44 20 7946 0123
Address: 123 Casino Street, London, UK, WC2N 5DU